Security

Logistic services are risky in Africa. For the protection of our customers, we have adopted the following risk management measures:

Insurance

Goods-in-Transit insurance – covers any damage to goods, loss of goods and accidents.
Errors and Omissions insurance – covers any errors in documentation and related procedures for all our logistics & ship agency functions.
Other statutory insurances – these cover fire, burglary and all other aspects of operating a business concern.

Standard Operating Procedures

We have robust SOPs for all activities that we undertake.
These processes are refined regularly to ensure that we keep our work simple and error free.
This constant focus on processes enables us to maintain the efficiency of our services to customers.

Policies / Compliances

Health / Safety / Security / Environment

We work within the guidelines set by the authorities in each country where we operate.

Code of Ethics

We have a specific policy document regarding code of ethics that encompasses not only our team members, but our vendors and clients as well.

Sub-Contracting policy

This policy lays down the guidelines for identifying, evaluating and appraising the performance of our sub-contractors.